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Refund Policy

A straightforward explanation of how refund reviews are handled

We want expectations to be clear before someone pays. This page explains when a refund may be reviewed, when it usually is not applicable, and what information we need if you want us to check a payment issue.

Please make a payment only after reviewing the service description and fee details carefully. In most cases, registration or service payments are treated as non-refundable once the payment is successfully completed and the request enters our workflow.

This helps us cover the review, coordination, intake, and operational effort that starts once a paid request is received.

A refund may be considered in limited situations such as duplicate payment, an incorrect charge caused by a technical issue, or a payment that was completed but could not be properly recorded or processed because of a confirmed internal error.

Refund decisions are reviewed case by case after checking the payment reference, order details, and request history.

Refunds are generally not applicable simply because a candidate is not shortlisted, an interview does not happen, a job offer is not received, or an employer does not move forward with a hiring process.

Likewise, a change of mind after a successful payment usually does not qualify for a refund once the registration or service request has already been initiated.

To request a refund review, email growth@yeble.careers with your full name, registered email address, phone number, payment date, payment reference, and a short explanation of the issue.

We may ask for additional information if we need it to verify the request properly.

If a refund is approved, we will initiate it through the original payment channel wherever possible. Bank and payment-gateway processing times may vary, so the final credit timeline depends on the payment provider.

We will still try to communicate the status clearly once a decision is made.